| Do you have a store I can visit? |
| While we're located in Philadelphia, we don't have a retail storefront. |
| However, we do have a lot of our stuff that isn't on the website at a great new |
| vintage boutique called Orphelin. |
| Orphelin is located at 720 s. 5th st below Bainbridge in Philly. |
| Hours are Wed - Sun from 12-7. |
| We also do some local events. Sign up to be on our mailing list to |
| get invites and announcements! |
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| Do you have a catalog? |
| The nature of vintage being one-of-a-kind items makes having a print catalog |
| impractical. Our website is our catalog which we update and change constantly. |
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| Do you have gift certificates? |
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Yup we do! You can find them here
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| I really like this thing, but it says it's Sold. Will you get another one? |
| It's very rare that we ever get the same thing twice, so probably not. When an |
| item sells we mark it as being SOLD on the site and it will stay up until we do an |
| update of that section. |
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| Why does something say it's On Hold? |
| If a customer contacts us with a question about an item, we will generally put the |
| item on hold while we are communicating with them about it. This gives them a |
| chance to ask a question without worrying if someone will buy the item first. |
| We are also happy to hold items for a week if you are trying to decide about |
| something. Just let us know. |
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| I went to check out and it says the item is no longer available. Why? |
| Although it is very rare, it is possible that someone has just purchased the item |
| and we have not had a chance to mark it as being sold yet. It is also possible |
| it was returned and Horrors! we forgot to mark it back in stock. Feel free to ask |
| about it - we like to think we're perfect, but we're not. |
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| I have really great stuff you would love. Do you sell on consignment? |
| Sorry, but we are unable to take items on consignment. |
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| Do you buy stuff from people directly? |
| Shopping is our hobby - it's really the reason the whole site began. We always |
| have a HUGE backlog of items to list so it's rare that we are ever looking for |
| anything specific. We do not buy items we can't see in person. Items have to be |
| in really good condition - we don't buy anything with stains, holes or obvious |
| flaws. If you live in the area and have stuff you think would fit our aesthetic |
| you can write us and let us know what you have. |
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| I have a thingy that's really similar to a thingy you have on your site, but |
| my thingy is green and a little different. How much is my thingy worth? |
| Sorry, but I am not an appraiser or a historian. The best way to determine a value |
| for your item is to look at different sites and see what people are charging for |
| similar things. The value of something is determined by what someone |
| is willing to pay for it, whatever that may be... |
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| I have a question, but it isn't listed here. |
| Information about condition of items and the rating system, shipping, payment |
| sizing, and our privacy policy each have their own sections which can be found at |
| the top of this page. If you have another question you can't find the answer to |
| write us at info@plaidponyvintage.com |
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| Who owns Plaid Pony Vintage? |
| While we've tried to make it seem like a big operation by saying things like "we", |
| in reality Plaid Pony Vintage is just one person. |
| It was a dream born from spending countless hours(and years) |
| toiling for others in various retail establishments ending with the |
| realization that, being somewhat of a control freak, I'd be happier |
| being my own boss. I get a big kick out of people calling and asking for the |
| accounting department (me) or the shipping department (me again!). This is my |
| full time job and I love it. Of course I always wish for more hours in the day and |
| an extra day in the week, but hey... you do what you can right? |
